Terms of service
Terms of Service
Welcome to www.grapposportsusa.com (the “Site”), operated by Grappo Sports USA (“Grappo Sports,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Site, including browsing, purchasing products, and interacting with our services.
By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.
1. Eligibility & Acceptance of Terms
By using this Site, you confirm that:
- You are at least 18 years of age
- You have the legal capacity to enter into a binding agreement
- You agree to comply with all applicable laws and regulations
2. Products & Orders
2.1 Order Acceptance
All orders placed through the Site are subject to acceptance by us. A legally binding contract is formed only after:
- Full payment has been received, and
- You receive an order confirmation email
2.2 Right to Refuse Orders
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases where:
- Products are out of stock
- Pricing or product information contains errors
- We are unable to ship to your location
- Fraud or unauthorized activity is suspected
If payment has already been processed, any approved refund will be issued to the original payment method.
3. Pricing & Payments
- All prices are listed in USD
- Prices and availability are subject to change without notice
- Shipping costs, taxes, and duties (if applicable) are calculated at checkout
- Currency conversions shown are estimates for convenience only
We use Shopify-approved, PCI-DSS–compliant payment processors. We do not store or have access to your full payment card details.
4. Shipping & Delivery
- Orders are shipped to the address provided at checkout
- Delivery times are estimates and not guaranteed
- Once delivered, risk of loss passes to the customer
Please review our Shipping Policy for more details.
5. Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
Customized or personalized products are final sale, unless defective or delivered in error.
6. User Conduct
You agree not to:
- Use the Site for unlawful purposes
- Interfere with Site security or functionality
- Introduce malware, viruses, or harmful code
- Copy, scrape, or misuse Site content
- Infringe upon intellectual property rights
Violation of these terms may result in termination of access.
7. Intellectual Property
All content on the Site, including logos, text, graphics, images, designs, and trademarks, is the property of Grappo Sports LLC or its licensors.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
8. Third-Party Services & Links
Our Site may include links to third-party websites or services. We are not responsible for their content, policies, or practices. Use of third-party services is at your own risk.
9. Disclaimer of Warranties
The Site and all products are provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
10. Limitation of Liability
To the maximum extent permitted by law, Grappo Sports USA shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:
- Use or inability to use the Site
- Errors or inaccuracies in product information
- Delays or service interruptions
11. Indemnification
You agree to indemnify and hold harmless Grappo Sports USA, its affiliates, officers, and employees from any claims, losses, damages, or expenses arising from:
- Your use of the Site
- Violation of these Terms
- Infringement of third-party rights
12. Fraud Prevention
We reserve the right to conduct fraud prevention checks. Information provided may be shared with payment processors or fraud-prevention services strictly for identity verification and security purposes.
13. Termination
We may suspend or terminate your access to the Site at any time, without notice, if you violate these Terms or engage in unlawful activity.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict-of-law principles.
15. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page. Continued use of the Site after changes constitutes acceptance of the updated Terms.
16. Entire Agreement
These Terms, together with our Privacy Policy and Return & Refund Policy, constitute the entire agreement between you and Grappo Sports USA.
17. Contact Information
For questions or concerns regarding these Terms, please contact us: